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Revision AA, July 2011
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Summary of Contents for Videojet 1710
- Page 1 Videojet 1710 Operator Manual P/N 462221-01 Revision AA, July 2011...
- Page 2 This document is the property of Videojet Technologies Inc. and contains confidential and proprietary information owned by Videojet. Any unauthorized copying, use or disclosure of it without the prior written permission of Videojet is strictly prohibited. Videojet Technologies Inc.
Page 3: Compliance Information
Compliance Information For Customers in the European Union This equipment displays the CE mark to indicate conformance to the following legislation: BS EN55022:2006 + A1:2007 Class A Emissions Standard for industrial environments BS EN61000-6-4 2007 Generic Emissions Standard for Heavy Industrial Environments BS EN61000-3-2 2006 Harmonic Current Fluctuations...Page 4: For Customers In Canada
Videojet 1710 Operator Manual communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Shielded cables must be used with this unit to ensure compliance with Class A FCC limits.- Page 5 Videojet 1710 Operator Manual This equipment has been investigated by Underwriters Laboratories Incorporated in accordance with the standard for safety: CAN/CSA C22.2 No. 60950-1-03. Safety of information technology equipment. Subject 2178 marking and coding equipment, electronics. Report reference E252185. Pour la clientèle du Canada Le present appareil numerique n’emet pas de bruits radioelectriques...
Page 6: Customer Support And Training
The Total Source Commitment The Videojet Total Source® Service Program is an integral part of our business in providing marks, codes, and images where, when, and how often customers specify for packages, products, or printed materials. Our commitment includes: •...Page 7: Customer Training
Videojet Technologies Inc. Customer Training. For more information on Videojet Technologies Inc. Customer Training Courses, call 1-800-843-3610 (within the United States only). Outside the U.S., customer should contact a Videojet subsidiary office or the local Videojet distributor for further information. Rev AA...Page 8: Table Of Contents
Videojet 1710 Printer ........- Page 9 Videojet 1710 Printer ........
- Page 10 Auto Logout ..........4–9 System Menu.
- Page 11 Videojet 1710 Operator Manual Print ..........5–10 Password .
- Page 12 To Modify Text Attributes ....... 5–54 To Modify Attributes........5–55 To Insert a Barcode .
- Page 13 Videojet 1710 Operator Manual Dimensions ..........A–2 Optional Accessories .
Page 14: Chapter 1 - Introduction
Introduction Videojet 1710 Printer The Videojet 1710 printer is a speciality, continuous ink jet printer that uses pigmented ink to print coloured ink on a variety of typically dark colored products such as cables and pipes. The Videojet 1710 printer has the following unique features: •...Page 15: Language Codes
Note: The availability of the Operator Manual is indicated by an asterisk (*). Availability of the Service Manual is indicated by a plus sign (+). For more information, contact the Videojet distributor or subsidiary. Code Language...Page 16: Content Presentation
Videojet 1710 Operator Manual Code Language Availability (see note) Czech Hungarian Vietnamese Bulgarian Chinese (Traditional) Table 1-1: List of Language Codes (Continued) Content Presentation This Operator Manual contains different types of information like, safety guidelines, additional notes, user interface (UI) terminology and so on. To help you identify the different types of information, different writing styles are used in this manual.Page 17: Caution
Videojet 1710 Operator Manual Caution The caution statements indicate hazards or unsafe practices that can cause damage to the equipment. For example: Caution EQUIPMENT DAMAGE. Do not fit or remove any connector on the printer when the power is turned on. The failure to follow this caution can damage the printer.- Page 18 Videojet 1710 Operator Manual Style Used Left arrow key Right arrow key Up arrow key Down arrow key Enter key Esc key F1 key F2 key F3 key F4 key Alt key Ctrl key Shift key Table 1-2: Content Presentation Style for Keys...
Page 19: Abbreviations And Acronyms
Videojet 1710 Operator Manual Abbreviations and Acronyms Abbreviation Expansion Alternating Current Clean Dry Air Light Emitting Diode Liquid Crystal Display User Interface WYSIWYG What You See Is What You Get Table 1-3: Abbreviations and Acronyms Chapters in the Manual Chapter...Page 20: Chapter 2 - Safety
General Safety Guidelines • Always refer to the correct service manuals as per the specific Videojet printer model for important details. • Only Videojet-trained personnel must carry out installation and maintenance work.Page 21: Electrical Safety Guidelines
Videojet 1710 Operator Manual Electrical Safety Guidelines This section explains the safety guidelines related to electrical power supply and electrical cables. Electrical Power Supply Warning PERSONAL INJURY. Lethal voltages are present within this equipment when it is connected to the mains electrical supply. Only trained and authorized personnel must carry out the maintenance work.Page 22: Electrical Cables
Videojet 1710 Operator Manual Electrical Cables Warning PERSONAL INJURY. Use only the main power cable supplied with the printer. The end of this cable must have an approved, three-pole, main plug that has a protective ground conductor. The electrical power cables, sockets and plugs must be kept clean and dry.- Page 23 Warning PERSONAL INJURY. Always prevent static discharge from occurring. Use proper Grounding and Bonding methods. Only use Videojet approved metallic service trays and ground cables. Warning PERSONAL INJURY. Always bond conductive equipment together with approved cables to maintain them at the same potential and minimize static discharge.
Page 24: Fuses
Read and understand the Material Safety Data Sheet (MSDS) before using any ink, make-up fluid, or cleaning solution. An MSDS exists for each type of ink, make-up fluid, and cleaning solution. For more information, visit www.videojet.com and navigate to Documentation > Material Safety Data Sheets. Fluid Safety Guidelines...Page 25: Ink And Make-up Fluid
Videojet 1710 Operator Manual Ink and Make-up Fluid Caution EQUIPMENT DAMAGE. The ink cartridge must be emptied into the ink core in one addition only. It is mandatory for the ink cartridge (empty) to be seated in the designated slot at all times. This protects the ink core from air, dust or debris.- Page 26 Videojet 1710 Operator Manual Warning PERSONAL INJURY. The ink and make-up fluid are volatile and highly flammable. They must be stored and handled in accordance with local regulations. Do not smoke or use a naked flame in the vicinity of these substances.
Page 27: Cleaning Solution
Videojet 1710 Operator Manual Caution EQUIPMENT DAMAGE. The ink core mix will run only if the printer‘s mains supply is turned on and connected at all times. If the printer‘s mains supply is not turned on, the ink core mix will start when the printer power supply is available.Page 28: Compressed Air Safety Guidelines
Videojet 1710 Operator Manual Warning PERSONAL INJURY. The cleaning solution is volatile and highly flammable. It must be stored and handled in accordance with local regulations. Do not smoke or use a naked flame in the vicinity of the cleaning solution.Page 29: Ui Related Safety Guidelines
Videojet 1710 Operator Manual UI Related Safety Guidelines Caution DATA SECURITY. To prevent unauthorized access to the software, ensure that Clear Password is executed when exiting from a higher level password. Caution RISK OF DATA LOSS. Ensure the correct message name is selected for message deletion as no message selection confirmation prompt is given.- Page 30 Videojet 1710 Operator Manual Warning PERSONAL INJURY. If the battery is replaced by an incorrect type, it will lead to an explosion. Always dispose off the used batteries according to the instructions and local regulations. Warning PERSONAL INJURY. In a fault condition, heater can reach 70 Do not touch the plate on which the heater is mounted.
Page 31: Chapter 3 - Main Parts
Main Parts Videojet 1710 Printer 1. Control Panel 6. Electronics Compartment* 2. Ink Compartment 7. On/Standby Switch* 3. Umbilical 8. Back Filter* 4. Printhead 5. Connector Panel *The components are not shown in the picture. Figure 3-1: Main Parts of the Printer...Page 32: Control Panel
Videojet 1710 Operator Manual Control Panel You can use the control panel (Figure 3-2) to do the following tasks: • Start and stop the printer • Create, edit, copy and delete the print messages • Select a message to print •...Page 33: Arrow Keys
Videojet 1710 Operator Manual Arrow Keys The arrow keys (item 2) allow the operator to navigate through the software menus. Keypad The keypad (item 3) is 72 key, QWERTY, membrane type with tactile response keys. The solvents that you use for printing and maintenance do not damage the keypad.Page 34: Display Screen
Videojet 1710 Operator Manual Display Screen 1. Text Message 2. Fault Messages 3. Control Keys Figure 3-3: Display Screen The screen displays the following elements: • The function key controls. • The icons that indicate the printer status and fault conditions and the product counter*.Page 35: Electronics Compartment
* - Component is not shown in the figure Figure 3-4: Electronics Compartment Note: When a customer orders a Videojet 1710 printer with an air dryer, the positive air pump is removed from the printer. The air dryer supplies positive air to the printhead from an external air source.Page 36: Ink Compartment
Videojet 1710 Operator Manual Ink Compartment The ink compartment of the printer contains the ink core module, gutter pump/ valve module, and the smart ink and make-up fluid cartridges. The cooling fan cools the ink compartment and a filter does not allow the dust into the ink compartment.Page 37: Gutter Pump/valve Module
Videojet 1710 Operator Manual 1. Manifold Mounted Pump 2. Dampener Cover 3. SPI Core Mixer Valve Figure 3-6: Ink Core Module Gutter Pump/Valve Module The gutter pump/valve module (Figure 3-7) contains the fluid control valves, gutter pump, pressure transducer and flush pump as a module arrangement for ease of maintenance.Page 38: Smart Cartridge
Videojet 1710 Operator Manual Smart Cartridge Note: Refer to “Replace Smart Cartridges” on page 6-3 to replace the cartridges. The smart cartridges use the smart chip technology to ensure the proper and in shelf-life ink and make-up fluids are used.Page 39: Ink Mixing
Videojet 1710 Operator Manual Note: All new cartridges contain this feature built into the smart chip. If an incorrect cartridge type is inserted in error, it alerts the operator about the difference in ink. A warning message appears for the user to correct the problem.- Page 40 Videojet 1710 Operator Manual Figure 3-9: Set Mixing Time Option When an ink mix sequence is due, the software prompts the user and a countdown timer appears to allow the user to either postpone the mix sequence or run it.This message continues to appear every 5 minutes until allowed to run.
Page 41: Ink Usage And Level Detection
Videojet 1710 Operator Manual How to Start Ink Core Mix Schedule Manually To manually start the ink core mix schedule, do the following tasks: Navigate to System menu. Select Short Ink Core mix or Long Ink Core Mix (Figure 3-10 on page 3-10).Page 42: Connector Panel
Videojet 1710 Operator Manual 1. Umbilical 2. Printhead Figure 3-11: Printhead and Umbilical Connector Panel The connector panel is on the left side of the printer (item 5, Figure 3-1 on page 3-1). The panel contains the connectors shown in Figure 3-12.- Page 43 Videojet 1710 Operator Manual PCB 5 Cat 5e 1. Message A Input* 6. USB 2. Print Trigger 2* 7. Ethernet* 3. Shaft Encoder 8. Status Output 4. Print Trigger 9. Message B Input* 5. I/O 25 Way* * - Optional Connectors...
Page 44: Pinout Information
Videojet 1710 Operator Manual PCB 2 PCB 1 Cat 5e 1. Message A Input* 7. I/O 25 Way* 2. Print Trigger 2 (Reverse Print)* 8. USB 3. Status Output (Lampstack) 9. Ethernet* 4. Shaft Encoder 10. COMMS RS485 5. Relay Switches 11.Page 45: On/standby Switch
Videojet 1710 Operator Manual Connector Pinout Print Trigger 1 DIN 3 Pin Ethernet ° DIN 5 Pin COMMS RS485 (180 Position) COMMS RS232 DIN 5 Pin Message B Input DIN 8 Pin Message A Input DIN 8 Pin I/O 25 Way...- Page 46 Videojet 1710 Operator Manual Videojet 1710 IP55 printer and IP65 back filter is standard for Videojet 1710 IP65 printer. Back Filter Figure 3-15: Back Filter (IP55 Version) Back Filter Figure 3-16: Back Filter (IP65 Version) 3-16 Back Filter Rev AA...
Page 47: Chapter 4 - Printer Operation
Printer Operation Introduction This chapter provides the procedures to do the following tasks: • Turn on the printer • Clean start and stop the printer • Turn off the printer • Create a message • Print the messages • System menu •...Page 48: Standby Mode
Videojet 1710 Operator Manual Standby Mode The Videojet 1710 printer uses pigmented inks which should be mixed on a regular basis. Thus, the printer performs ‘ink mixing’ at set intervals whenever the jet is not turned on. For ink mixing to take place, the power supply must be applied to the printer at all times.- Page 49 Videojet 1710 Operator Manual Standby and Wake Up sequences Table 4-1 lists the standby and wake up sequences. Sequence Condition Printer Reaction The operator engages switch to the 1. Displays a message ‘Entering standby position when jet is off Standby Mode’ (10 seconds to postpone) 2.
Page 50: Alarms And Warnings Upon Power Restoration
Videojet 1710 Operator Manual Alarms and Warnings Upon Power Restoration If the ink core is not empty during power-up, alarms or warnings are generated. For Example, refer Figure 4-1.This warning is generated when the power is interrupted from 72 Hours to less than 1 week Figure 4-1: Warning upon power restoration If the core is empty, no alarm or warning is generated.You can clear these alarms/...Page 51: How To Clean Stop
Videojet 1710 Operator Manual How to Clean Stop Press the F1 key. The printer stops the flow of ink. How to Set the Passwords The passwords are set and configured from the Password menu in the UI. The UI has the following access levels: •...Page 52: How To Set The Passwords For Levels 1 And 2
Videojet 1710 Operator Manual level from level 0. Figure 4-4: Level 0 Password How to Set the Passwords for Levels 1 and 2 Do the following tasks to set the passwords for levels 1 and 2: Press Alt + w and select Set Password for level 1 or Set Password for level 2 from the Password menu (see Figure 4-5).Page 53: How To Set The Password Levels For Menus
Videojet 1710 Operator Manual Figure 4-8: Change Password How to Set the Password Levels for Menus Do the following tasks to set the password levels for the menus available in the Press Alt + w and select Set Password Levels (see Figure 4-9) to open the Change Password Levels screen (see Figure 4-10 on page 4-7).Page 54: How To Access Other Password Levels
Videojet 1710 Operator Manual Figure 4-11: Enter New Password Levels Press the Esc key to go to the menu screen. How to Access Other Password Levels Do the following tasks to access other password levels: Press Alt + w and select the Enter Password option from the Password menu.Page 55: Auto Logout
Videojet 1710 Operator Manual Figure 4-13: Clear Password Option Note: The password is not deleted, but the user access is reset to the lowest privilege level from the current level. Auto Logout If this feature is enabled, the UI prompts for a password at level 0 and all access levels above level 0.Page 56: System Menu
Videojet 1710 Operator Manual System Menu The user can perform the start and stop sequences through System menu (press Alt+S) (see Table 4-2). Alarms Screen When the alarm messages appear on the screen, the printer stops the printing. Note: Diagnostics screens can be accessed and scrolled through, by pressing i key on the keypad.- Page 57 Videojet 1710 Operator Manual Diagnostics Screens Opens the Diagnostic screen. This screen shows the current value of One, Two and Three different parameters to help you find the faults. These diagnostics screens are available (default) from this menu at password level 0 and above.
Page 58: Data Logging Menu
Videojet 1710 Operator Manual Data Logging Menu The Data Logging menu (press Alt + D) (see Figure 4-15) gives you access to the printer operation data and allows remote access to the data. Figure 4-15: Data Logging Menu How to View Version Information...Page 59: Product Counter
Videojet 1710 Operator Manual Product Counter The product counter shows the total number of products that the printer has detected. All detected products are counted here including the products on which the printer has not printed a message. How to Reset the Product Counter Do the following to reset the product counter: Note: If you reset the product counter then you cannot undo the operation.Page 60: Run Hours
Videojet 1710 Operator Manual Run Hours How to View Run Hours To see the number of hours that the printer and ink pump have run: Select View Run Hours (see Figure 4-18) from the Data Logging menu. The run hours dialog box appears.Page 61: How To Configure The Serial Port
How to Configure the Serial Port The RS-232 and RS-485 serial communication ports are standard for Videojet 1710 printer. For more information, contact the Videojet distributor or subsidiary. You can prepare the printer communication ports for the transmission of data logging information between the port and a remote device.Page 62: How To Configure Ethernet Port
Videojet 1710 Operator Manual Parity Select Odd parity, Even parity or None parity for error detection within data transmission Press the Enter key, when you complete the port configuration. How to Configure Ethernet Port Refer to WSI/ESI Communications Protocol addendum for more information.Page 63: How To Enter Service Information
Complete postal address of the printer location. Serial Number Enter the serial number of the printer. Service Centre The full telephone number of your local Videojet (Voice) service centre. Press the Enter key after you enter the required information. How to Enter Service Information...Page 64: How To Create A Message
Videojet 1710 Operator Manual How to Create a Message Refer to “To Create a Message” on page 5-19 for more information. Printer Configuration The printer is configured through the Print menu (see Figure 4-24). Press Alt+P to open the Print menu.Page 65: Manual Print Option
Videojet 1710 Operator Manual Shaft Encoder Set the shaft encoder to Internal option for a fixed line Source speed. Set to External option for use with a compatible shaft encoder where the line speed is variable. Note: If external shaft encoder is selected, the user has to also enter the encoder type (non-quadrature, A then B, or B then A).Page 66: How To Use Continuous Print Option
Videojet 1710 Operator Manual How to Use Continuous Print Option If you enable the Continuous Print (see Figure 4-24 on page 4-18) mode, the message is printed repeatedly. The message is printed if only the input of product detect is enabled. When you must print the messages at correct and regular intervals of time on continuous products, this option is useful.Page 67: Din Print
Videojet 1710 Operator Manual Figure 4-28: Time Mode Set the required delay for the selected mode in the range 1 to 10,000. Set Distance Mode delay to use a user defined distance interval to set the gap between the start of each print.Page 68: Ink Fill Procedure
When prompted to machine shake the cartridge, do the following tasks: Insert the cartridge in the shaker (see Figure 4-30). Figure 4-30: 1710 Ink Shaker When the shaker is ready to accept the ink cartridge, push the cartridge until the cartridge locks into the cartridge holder.Page 69: Ink Fill After Normal Usage
Videojet 1710 Operator Manual The ink is transferred from the ink cartridge to the ink core under two conditions: • Ink fill for new printer/new ink core commissioning • Ink fill after normal usage Note: Before filling ink, the user must make sure that the type of ink used is of pigmented variety and suitable for the nozzle fitted to the printer.- Page 70 Videojet 1710 Operator Manual Figure 4-32: Wrong Ink Type Note: Press Esc to abort the procedure. The printer prompts the following message. Remove the cartridge and replace it with correct ink type. Figure 4-33: Ink Low Warning Note: Press ESC to abort the procedure.
- Page 71 Videojet 1710 Operator Manual Figure 4-35: Insert Cartridge A Note: You can clear these warnings by closing the warning and can continue using the printer, but the warning remains in the warning screen and the beacon indicates in amber color.
- Page 72 Videojet 1710 Operator Manual Once the ink fill starts, the printer prompts one of the following message depending on the ink type. Figure 4-39: Filling from Cartridge A Note: The user cannot cancel the message. Once ink filling from Cartridge A is completed, the printer prompts for cartridge B.
Page 73: How To Print Messages
Videojet 1710 Operator Manual Figure 4-43: Confirm Cartridge Shaken If the ink cartridge has been shaken as prompted, press Enter to proceed with ink fill. The ink level increases and the ink core level will be 100%. How to Print Messages You must select a message before you start the printing process.Page 74: How To Start The Printing
Videojet 1710 Operator Manual Press the Enter key to select the message for printing. The selected message appears in the WYSIWYG of the display. How to Start the Printing The default sequence is Clean Start. Note: You can select the option of Quick Start to activate the inkjet. The service technicians use this feature.Page 75: How To Install And Print Custom Fonts
Videojet 1710 Operator Manual Press the F1 key to start the jet stop sequence. During this sequence, the jet stop icon flashes on the display. The sequence requires one minute to complete. When the sequence is complete, the icon is turned on continuously.Page 76: Create And Print A Message
Videojet 1710 Operator Manual Press the Enter key. The following message appears in the display screen. Note: User must wait for few seconds until the note appears to power cycle the printer. Power cycle the printer to apply the updates.Page 77: Turn Off The Printer
Videojet 1710 Operator Manual Turn off the Printer Caution EQUIPMENT DAMAGE. Turn off the printer after the jet shutdown cycle is complete. The failure to follow this caution can cause additional maintenance. Caution EQUIPMENT DAMAGE. Do not start and stop the printer many times.Page 78: Chapter 5 - User Interface
User Interface Introduction This chapter describes how you can use the user interface (UI) to do the following tasks: • Create messages • Edit messages • Save messages • Create user fields The UI contains the following screen: Figure 5-1: Menu Screen Menu Screen When you login, the first screen that appears is Menu screen.- Page 79 Videojet 1710 Operator Manual Arrow Keys To select a menu: 1. Press Left arrow or Right arrow until the menu is highlighted. key. 2. Press the Enter To select an item 1. Press Up arrow or the Down arrow until from a menu: the required item is highlighted.
Page 80: To Enter The Text, Numbers And Toggle Values
Videojet 1710 Operator Manual Shortcut Keys To access the different menus in the main menu, hold the Alt key, and press the highlighted character. The menu and the shortcut key are shown in Table 5-1. Menu Shortcut Key Messages ALT+M...- Page 81 Videojet 1710 Operator Manual Numerical Use the keys 0 to 9, or press the Right arrow key to increase values the value or press the Left arrow key to decrease the value. Toggle Press the Left arrow key or Right arrow key.
- Page 82 Videojet 1710 Operator Manual Function If you hold the Ctrl key Quick Start (or Quick Stop if the jet is in operation) Nozzle Flush Continuous Print Copy From USB Table 5-2: Soft Keys (Continued) Introduction Rev AA...
Page 83: Menu Description
Videojet 1710 Operator Manual Menu Description Messages Messages Menu Commands Function Select Print Opens the Select Message To Print dialog Message box. Select a message to print or edit. Message Opens the message parameters for the Parameters selected message. All parameters can be changed.- Page 84 Videojet 1710 Operator Manual Messages Menu Commands Function Message Select Opens the Message Select Source dialog box, Source* with options Internal or External. For External (standard for option, you can select the format Binary or Videojet 1710) BCD and use the inverted function to invert (high to low) the data.
Page 85: Editor
Videojet 1710 Operator Manual Editor The commands in the Editor menu are shown only if the Message Editor is open. If the Message Editor is closed, the only option shown in the Editor menu is 'Only used when in Editor'.Page 86: User Fields
Videojet 1710 Operator Manual Editor Menu Commands Function Abandon Exits the editor screen without saving any changes to the message. Table 5-4: Editor Menu and Commands Note: Press F4, to select Message Parameters. User Fields Note: All User Field commands are available from level 1 and above.Page 87: Print
Videojet 1710 Operator Manual User Fields Menu Commands Function Setup Timer Opens the Timer Setup dialog box where you can define the format for the timer. For example, you can set the following values for the timer: • 2 or 4 digit timer •...Page 88: Password
Videojet 1710 Operator Manual Password Password Menu Command Function Enter Password Opens the Enter Password dialog box, with the current password level. The user has to enter a password to change to a different password level. Clear Password The password is cleared for the current access level and access is returned to password level 0.Page 89: System
Videojet 1710 Operator Manual System System Menu Command Function Alarms Refer to “System Menu” on page 4-10 Screen Warnings Screen States Screen Clean Start The ink jet is started and Starting the jet is displayed. A flush and bleed sequence is performed to eliminate ink splashing and spray before ink is fed to the nozzle.- Page 90 Videojet 1710 Operator Manual System Menu Command Function Fill Ink Core This function is used to fill an empty ink core module by adding ink from the Ink cartridge. Usually this function is used during commissioning or ink core module replacement.
Page 91: Configure
Videojet 1710 Operator Manual Configure Configure Menu Commands Function Clear Alarms and Allows to clear the alarms and warnings that Warnings appear on the UI. Set Time/Date Allows the Real Time Clock (RTC) in the printer to be set to the local time and date. Opens the Set time/date menu.- Page 92 Videojet 1710 Operator Manual Configure Menu Commands Function Set Language Allows the language used for the display to be set. Opens the Select prompt language menu with the language options available (available languages depend on the printer model). Set Editor Font...
- Page 93 Videojet 1710 Operator Manual Configure Menu Commands Function Photocell Levels To allow the use of both High and Low activating photocells this command enables the photocell trigger level to be set to high or low. Shaft Encoder Source -The different sources of the shaft encoder signal are: Internal, External and Auto Encoder.
- Page 94 Videojet 1710 Operator Manual Configure Menu Commands Function Network Settings Barcode Setup Opens the Barcode Bar/Space Ratios menu. Up to four bar widths and four space widths can be set. Backup System Parameters set during the calibration process are Settings saved to memory, overwriting any previously saved parameters.
- Page 95 Videojet 1710 Operator Manual Configure Menu Commands Function Set Hejra Date Sets the date per the Arabic calendar. Select Alternative Opens the Select alternative zero dialogue box. Zero Alternative zero symbol can be set to one of several available zero characters.
Page 96: Manage Messages
Videojet 1710 Operator Manual Configure Menu Commands Function Set Mixing Time Opens the Set Time to Mix Core dialog box. Allows the user to set time for mixing the ink in the ink core. Table 5-9: Configure Menu and Commands (Continued)Page 97: To Edit A Message
Videojet 1710 Operator Manual Note: The message name can contain a maximum of 31 alphanumeric characters which includes the spaces. Figure 5-4: New Message Dialog Box Press the Enter key. The Message Editor screen appears (see Figure 5-5 on page 5-20).Page 98: To Select The Source For A Message
The function keys are assigned as follows in the Message Editor screen: Select font height Note: Videojet 1710 printer has 5, 7, 9, 12,16, 24 and 34-high fonts. Note: The font heights available are independent of language. Insert a user field...Page 99: To Copy And Paste A Message
Videojet 1710 Operator Manual Figure 5-8: External Message Select Dialog Box Enter the names into the table locations for the parallel bit values from the external data selection source. Press the F2 key to select the message names from a list of those available.Page 100: To Set The Message And Default Parameters
Videojet 1710 Operator Manual You can enter the messages that have a maximum height of 34 dots (1710 printer). You can enter multiple lines of text until all lines fit within the allowed height of the message. Use the Up and Down arrow keys to move the cursor to the line where you enter the text.Page 101: To Set Default Parameters
Videojet 1710 Operator Manual Parameter Range Description Select Raster 5-high Lists the file name of the selected raster. 7-high 9-high 2x5 dedicated 12 high 2x7 dedicated 16 high 2x9 dedicated 20-high 24-high 25-high 26-high 3x9 dedicated 34-high Table 5-10: Default Message Parameters (Continued)Page 102: To Set Message Parameters
Videojet 1710 Operator Manual To Set Message Parameters When you create and edit a message, you can change the values for the parameters. Do the following task to set the Message Parameters: Press the Alt + M keys or the F4 key (only in Editor menu) to open the Messages menu.Page 103: To Save A Message
Videojet 1710 Operator Manual Figure 5-12: Clear Message Option To Save a Message Do the following tasks to save a message: Follow from Step 1 to Step 3 under the section “To Edit a Message” on page 5-20 to open the Message Editor screen.Page 104: To Save A Message And Exit
Videojet 1710 Operator Manual To Save a Message and Exit Use either of the two methods to save the message and exit from the Message Editor screen: • Select Save and Exit from the Editor menu (see Figure 5-14). • Press the keys Shift + F1.Page 105: To Delete A Message
Videojet 1710 Operator Manual Figure 5-15: Abandon Option To Delete a Message You create more memory space if you can delete some messages. Do the following tasks to delete the messages: Press the Alt+M keys. The Messages menu appears. To delete a single message, select Delete Message.Page 106: Manage User Fields
Videojet 1710 Operator Manual Manage User Fields The User Fields contain the information entered by the user. This information can be of any format as follows: • Text • Counters • Logos • Remote Note: The clock code can be considered as text data.- Page 107 Videojet 1710 Operator Manual Field Name Description Mnemonic Code and Example Hour of the week Number of hours from the start of the configured rollover day for the week. Use this option to print Example: 43 the current hour from the configured start of the week.
Page 108: To Insert A User Field
Videojet 1710 Operator Manual To Insert a User Field A user field can contain the following information: • Current and expiration time • Dates • Shift codes • Text • Serially loaded data • A logo (graphic) or a counter...Page 109: To Insert A Pre-defined User Field
Videojet 1710 Operator Manual To Insert a Pre-defined User Field Do the following tasks to insert a pre-defined user field: Follow from Step 1 to Step 4 under the section “To Create a Message” on page 5-19 to open the Message Editor screen.Page 110: To Delete A User Field
Videojet 1710 Operator Manual Figure 5-20: Select User Field to Edit List Select the field that you require to edit from the list. For example, select Alpha Month. Press the Enter key. Edit the code for Alpha Month (see Figure 5-21). Refer to “To Set Clock Information”...- Page 111 Videojet 1710 Operator Manual Figure 5-22: User Fields Menu Select New User Field and press the Enter key. The New User Field dialog box appears. Figure 5-23: New User Field Dialog Box Enter a name for the User Field. Note: Do not press the Enter key after you enter the name in the user field.
Page 112: To Set Text Attributes
Videojet 1710 Operator Manual • Pull Month Figure 5-24: Text Attribute Enter the data that you require to print. Press the Enter key to save and exit. To Set Text Attributes If you select Text as the description, you can set the following types of attributes: Normal Text Normal text is a fixed text string that is used when you insert the serial data.- Page 113 Videojet 1710 Operator Manual Press the Enter key to open the configuration dialog box for text user fields (see Figure 5-25). Figure 5-25: Clock Information Option Enter the correct code in the Text field. Refer to Table 5-12 on page 5-35 for more information.
- Page 114 Videojet 1710 Operator Manual Press the Enter key to open the configuration dialog box for text user fields (Figure 5-26). Figure 5-26: Attribute - Prompted Field Enter a default value for the prompted field which is related to the field with the label Text.
- Page 115 Videojet 1710 Operator Manual Select the Text option through Left and Right arrow keys. Press the Enter key to open the configuration dialog box for text user fields (see Figure 5-28). Figure 5-28: Attribute - List Prompt Enter a default value for the list prompt, which is related to the field with the label Text.
Page 116: Pull Week
Videojet 1710 Operator Manual Pull Week The date remains the same for the whole week and changes when the printer reaches the roll over day. You can format the pull week date inserts using any of the following parameters: • Day •...Page 117: To Set A Counter
Videojet 1710 Operator Manual Figure 5-32: Pull Week - Parameters For example, if the current date is 20/06/09 and the mode is Forward, then the inserted date is . The printer, on the roll day (24/ 06/09, Wednesday), adds two weeks to calculate the date that is inserted.- Page 118 Videojet 1710 Operator Manual Figure 5-33: New Counter Dialog Box Set the values for all the fields in the Counter Configuration dialog box (see Figure 5-33). Note: The Start Value, Current Value, and End Value fields must contain the same number of characters. If a new counter counts from 1 to 500, make sure to enter 001 instead of 1 in the Start Value and Current Value fields.
Page 119: To Add Logo
Videojet 1710 Operator Manual Field Name Definition Leading Character Define another character to replace any leading zeros. The default setting is “0” and the leading zeros remain the same. Inc/Dec on This field shows the causes for the counter to increment or decrement itself.Page 120: To Add Remote
Videojet 1710 Operator Manual Key Combination Cursor Movement Moves the cursor one dot at a time and not draw a line. Moves the cursor ten dots at a time and not draw any line. Moves the cursor one dot at a time and draws a line.- Page 121 Videojet 1710 Operator Manual Select New User Field and press the Enter key. The New User Field dialog box appears. Enter a name for the User Field. For example EXPIRY 1. Note: Do not press the Enter key after you enter the name in the user field.
Page 122: To Reset A Message Counter
Videojet 1710 Operator Manual To Reset a Message Counter Do the following tasks to reset a message counter to its start value: Press Alt+U to open the User Fields menu. Select the Reset Counter option (see Figure 5-40). Figure 5-40: Select Reset Counter The Select Counter to Reset menu appears.Page 123: To Set The Timer
Videojet 1710 Operator Manual Note: Hour values depend on the 24-hour clock. For example, the entry “15” is for 3:00 PM which is the start time of the shift. Note: The start time of the shift 2 must be after the start time of shift 1. When shift 3 is set, the start time must be after the start times of shifts 1 and 2.Page 124: To Set The Encoded Hour
Videojet 1710 Operator Manual Note: Make sure that the height of the font and position of the cursor are correct. Press the keys Alt+U to open the User Fields menu. Select Setup Timer and press Enter to open the Timer Setup dialog box.Page 125: To Set The Encoded Day Of The Week
Videojet 1710 Operator Manual Press the keys Alt+U to open the User Fields menu. Select Setup Encoded Hour and press Enter to open the Alpha Hour dialog box (see Figure 5-45). Figure 5-45: Setup Encoded Hour Set the alphabets or numeric values to different hours in a day.Page 126: Manage Text
Videojet 1710 Operator Manual Parameter Value Offset Unit Day/Week/Month/Year Offset Value The default is zero. The value that is set depends on the unit selected Days of the You can set numeric or alphabetical values for every day of week from the week.- Page 127 Videojet 1710 Operator Manual Figure 5-47: Select Font Height Do the following tasks to set the height of the font from the Editor menu. Press the Alt+E keys or press F1. The Editor menu appears (see Figure 5-48). Figure 5-48: Editor Menu Select the Select option.
Page 128: To Select Content
Videojet 1710 Operator Manual To Select Content The editor automatically selects the block of text that you enter. This feature is referred to as Default Text Selection (Figure 5-50). If this feature is not available, the message No Text Selected appears in that area.Page 129: To Paste Text
Videojet 1710 Operator Manual Figure 5-51: Edit Message Option Select the message and press the Enter key. The message editor screen appears. Press the Ctrl + Left arrow key or Ctrl+ Right arrow key to highlight the required text. Press the keys Alt +E to open the Editor menu.- Page 130 Videojet 1710 Operator Manual Figure 5-53: Paste Text Option Manage Text 5-53 Rev AA...
Page 131: To Modify Text Attributes
Videojet 1710 Operator Manual To Modify Text Attributes There are two methods to change the text attributes: • Modify Attributes - The Modify Attributes option allows the operator to change the attributes of the selected content displayed in the editor screen (refer to “To Modify Attributes”...Page 132: To Modify Attributes
Videojet 1710 Operator Manual Options Functions Example Datamatrix Use this option to set the size for the Data Matrix Data Matrix after the UI Density symbol. encoded the text (32 x 32) ‘Videojet’ Table 5-17: Options to Modify Attributes (Continued) To Modify Attributes Note: You can apply more than one attribute to the selected content.Page 133: To Insert A Barcode
Videojet 1710 Operator Manual To Insert a Barcode Do the following tasks to insert a Barcode: Note: Refer to “Barcode Specifications” on page A-10 for more information on the type of barcodes that are allowed. Press the F1 key until the size of the font for the barcode you require is displayed.Page 134: To Insert Foreign Language Characters
Videojet 1710 Operator Manual Enter the barcode data at the cursor. A graphical representation of the barcode now appears in the Message Editor window. For example, you can see some useful information about the input allowed for the type of barcode (EAN-8) selected.Page 135: Manage Logos
Videojet 1710 Operator Manual Note: If the required keyboard type is not shown, you must change the Editor Font Group. You must change before the jet is started, because the change to the Editor Font Group always includes a power cycle.- Page 136 Videojet 1710 Operator Manual Figure 5-58: Custom Zoom Navigate to View > Zoom > Show Grid to activate the grid for the page. Navigate to Image > Attributes to set the size of the message. Set the necessary message size. This menu allows the user to: a.
- Page 137 Videojet 1710 Operator Manual Figure 5-61: Image stretch and skew Save the created logo as monochrome bitmap file in the USB. Insert the USB drive into the USB port on the printer. Press Ctrl + F4 on the menu screen of the UI and the Files on USB drive appear.
Page 138: To Use The Logo Editor Menu
Videojet 1710 Operator Manual To Use the Logo Editor Menu Press in the Logo Editor screen to display the Logo Editor Alt+E (Editor menu) menu. Figure 5-63: Logo Editor Menu This menu contains the following options: To Set Logo Size You can change the size of the logo after you insert the logo.- Page 139 Videojet 1710 Operator Manual Do the following tasks to crop a graphic: Press the Enter key and a frame appears that shows the current boundaries of the graphic (see Figure 5-64). Figure 5-64: Crop Logo Adjust the size of the frame with a combination of controls, until boundaries of the graphic are as required.
- Page 140 Videojet 1710 Operator Manual Keys Setting Move the bottom edge. Move the whole block by one dot at a time. Move the whole block by ten dots at a time. Table 5-19: Set Block (Continued) Press the Enter key to set the position and size of the block. The outer line of the block disappears from the screen.
- Page 141 Videojet 1710 Operator Manual Clear Logo Removes the logo that is edited at this time or created from the Logo Editor screen. Abandon Leaves the logo edition activity without saving any changes, and returns to the Message Editor Screen. 5-64...
Page 142: Chapter 6 - Maintenance
Maintenance Introduction The maintenance of the printer includes the procedures that an operator or a service technician can perform. This chapter describes the maintenance tasks that the operators of the printer are allowed to perform. The other maintenance tasks that only the trained service technicians and personnel must perform are described in the Service Manual.Page 143: Daily Maintenance Activity
Videojet 1710 Operator Manual Daily Maintenance Activity Perform the below daily maintenance activities: • Make sure the printer performs ‘Clean Start’ and ‘Clean Stop ‘daily. • Inspect the Printhead - Printhead should be cleaned only if there are issues with print quality or printhead has faults.Page 144: Replace Smart Cartridges
Videojet 1710 Operator Manual Replace Smart Cartridges There are two types of smart cartridges: • Ink cartridge • Make-up fluid cartridge The user has to install the cartridges when the printer is commissioned or when the cartridges are empty. The type of fluid (ink or make-up fluid) is written on the cartridge labels.- Page 145 Videojet 1710 Operator Manual 1. Ink Cartridge 2. Make-up Fluid Cartridge Figure 6-2: Pull out the Cartridges Insert the new ink cartridge into the ink cartridge holder by aligning the cartridge key with the correct holder slot (see Figure 6-3 on page 6-5).
Page 146: Inspect The Printhead
Videojet 1710 Operator Manual Figure 6-3: Cartridge Holder Slot Insert the new make-up fluid cartridge into the make-up fluid cartridge holder by aligning the cartridge key with the correct holder slot. Make sure that the cartridge is engaged completely on the holder.Page 147: Clean The Printhead
Videojet 1710 Operator Manual 1. Umbilical 6. Gutter Sensing Tube 2. Printhead Screw 7. Charge Electrode 3. Printhead Cover 8. Printhead Engine 4. Nozzle 9. Printhead Valve Module 5. Deflector Plate Figure 6-4: Printhead Clean the Printhead Warning PERSONAL INJURY. In the event of an ink or solvent spill, leakage...- Page 148 Videojet 1710 Operator Manual Warning VAPOUR HAZARD. Prolonged breathing of cleaning solution vapor can cause drowsiness and/or effects like alcoholic intoxication. Use only in well ventilated, open areas. Warning HANDLING CLEANING SOLUTION. The cleaning solution is irritating to the eyes and respiratory system. To prevent personal injury when handling this substance: Always wear protective rubber gloves and clothing.
Page 149: Procedure
Videojet 1710 Operator Manual Caution EQUIPMENT DAMAGE. Make sure that the cleaning solution is compatible with the ink used before you clean the printhead. The failure to follow the caution can damage the printer. Note: Make sure that the jet is turned off. Check the red LED in the charge electrode.- Page 150 Videojet 1710 Operator Manual Charge Electrode Figure 6-5: Cleaning the Charge Electrode Clean the gutter by placing the bristles of the brush in the gutter and by slightly rotating the brush. Continue to spray the cleaning solution on the brush.
- Page 151 Videojet 1710 Operator Manual Spray the cleaning solution on the swab. Swab Figure 6-7: Cleaning with Swab Clean the printhead cover using the cleaning solution to make sure that all holes on the face of printhead are clean. Note: Use the brush to clean the face of the printhead, as the bristles remove any dried ink from the holes on the face of the printhead.
Page 152: Clean The Deflector Plate
Videojet 1710 Operator Manual While placing the printhead back to service, make sure that the printhead screw points are parallel to the direction of the product motion. Once complete, rinse the brush with solvent and store in a plastic bag to keep it clean.- Page 153 Videojet 1710 Operator Manual Remove the dust from the printer with a vacuum cleaner, or soft brush. Clean the outer surfaces of the printer with a wet lint free cloth. Use a mild detergent to remove the contamination that you cannot remove by a wet cloth.
Page 154: Chapter 7 - Troubleshooting
Troubleshooting Introduction This chapter contains the troubleshooting and fault diagnosis information for the everyday users of the printer. The service manual has more information on troubleshooting for the service technician and trained personnel. Warning LETHAL VOLTAGES. Lethal voltages are present within this equipment when the equipment is connected to the main electrical supply.Page 155: The Printer Does Not Start
• If the problem continues, report the fault to VTI @ 1-800-843-3610 (within United States only). The customers outside the US must contact a Videojet subsidiary office or the local Videojet distributor. If the system status LEDs do not illuminate, check the main electrical supply as follows: a.Page 156: Incorrect Print Position
Videojet 1710 Operator Manual Incorrect Print Position Make sure that the Product Delay value set in the Message Parameters menu is correct. See “To Set the Message and Default Parameters” on page 5-23. Distance from Edge Videojet Product Figure 7-1: Print Position Make sure that there are no additional spaces at the start of the message.Page 157: Print Not Complete
Videojet 1710 Operator Manual Make sure that the correct font is selected in the message. Refer to “To Edit a Message” on page 5-20. Note: Refer to Table A-7 on page A-7 for information on the print height. If the message width appears stretched, decrease the width value set in the Message Parameters menu.- Page 158 Videojet 1710 Operator Manual Sample and Cause Remedy Clean and completely dry the printhead. Make sure there is enough time available between prints to phase. Phasing error. The correct placement of drop is not good. You see a good amount of splashing in the area around.
Page 159: Printer Status Icons
Videojet maintenance engineer. Gutter Fault Ink is not entering the gutter. Back flush the nozzle. If this action does not correct the fault, report the fault to Videojet maintenance engineer. Table 7-4: Fault (Alarm) Icons Printer Status Icons Rev AA...- Page 160 Check whether the make-up cartridge is viscosity not empty. If the cartridge is empty, then replace it. If this action does not correct the fault, report the fault to Videojet maintenance engineer. Mod Driver Chip Mod amplifier hardware shutdown Over Temperature because of amplifier over temperature.
Page 161: Warning Icons
Videojet 1710 Operator Manual Icon Name Remedial Action Pump Fault Pump near max RPM and pressure low. Contact Videojet maintenance engineer. Table 7-4: Fault (Alarm) Icons (Continued) Warning Icons Icon Name Remedial Action Head Temp Too The measured printhead temperature is High more than 3°...- Page 162 Videojet 1710 Operator Manual Icon Name Remedial Action Ink Viscosity Too Pressure setpoint for correct velocity is High greater than calculated pressure by > 0.1 bar. Contact Videojet maintenance engineer. Ink Viscosity Too Pressure setpoint for correct velocity is less than calculated pressure by > 0.1 bar.
- Page 163 Videojet maintenance engineer. Ink Core Service Ink core module nearing end of service Soon (0.5% left) life. 0.5% life is equal to 20 hours for 1710. Contact Videojet maintenance engineer. Table 7-5: Warning Icons (Continued) 7-10 Printer Status Icons Rev AA...
- Page 164 Ink Core Service Ink core module nearing end of service Soon (2% left) life. 2% life is equal to 80 hours for 1710. Contact Videojet maintenance engineer. Ink core service Ink core module nearing end of service soon (5% left) life.
Page 165: Fault Messages
Videojet 1710 Operator Manual Icon Name Remedial Action Possible Ink Ink cartridge coefficients do not match Coefficient Update ink core module coefficients. Contact Videojet maintenance engineer. USB Connection Is External USB device requesting Over Current excessive current. Contact Videojet maintenance engineer.Page 166: Warnings And Alarms
Videojet 1710 Operator Manual Warnings and Alarms Level Related Warnings Beacon Level Software Action Indicator Displayed Response Yellow >100% Ink Core Level is high. Ink and solvent addition inhibited. Yellow <20% Do the following: • Shake ink cartridge before fitting •...Page 167: Warnings And Alarms Upon Power Restoration
Videojet 1710 Operator Manual Warnings and Alarms Upon Power Restoration Duration Type Pop-up at Power-Up Alarm/ Warning From Message 0 Hrs 72 Hrs Warning Power interrupted for less than 3 days 72 Hrs 1 Week Warning Power interrupted for less than...Page 168: Appendix A - Specifications
Specifications Electrical Specifications The electrical specifications of the printer are shown in Table A-1. Voltage 100 V AC to 240 V AC Frequency 50 Hz to 60 Hz Power Consumption 120 watts Maximum Table A-1: Electrical Specifications Weight The dry weight specification of the printer is shown in Table A-2. Dry weight 21 kg Table A-2: Weight Specifications...Page 169: Dimensions
Videojet 1710 Operator Manual Dimensions 379.46 mm 361.13 mm (14.93 inches) (14.21 inches) 344.75 mm (13.57 inches) 337.25 mm (13.72 inches) 280 mm (11.02 inches) 32.5 mm (1.28 inches) 304.84 mm (12.00 inches) 20.15 mm (0.79 inches) Figure A-1: Printer Dimensions...- Page 170 Videojet 1710 Operator Manual 387.58 mm (12.25 inches) 565.8 mm (22.27 inches) Both Doors Open 271 mm (10.66 inches) 250.2 mm (9.85 inches) 210.2 mm 41.25 mm (8.28 inches) (1.62 inches) Printhead Figure A-2: Printer Dimensions (continued) The dimensions of the printer are shown in Table A-3.
Page 171: Optional Accessories
Videojet 1710 Operator Manual ∅ Printhead Diameter 41.3 Diameter of the nozzle orifice 60 Microns and 70 Microns Umbilical length 3 and 6 Meter Cabinet IP55 is standard and IP65 is Variations optional Table A-3: Printer Dimensions (Continued) Optional Accessories...Page 172: Static Printer Stand
Videojet 1710 Operator Manual Static Printer Stand Figure A-4: Static Printer Stand Printhead Stand Figure A-5: Printhead Stand Optional Accessories Rev AA...Page 173: Cartridge Shaker
5 ºC to 50 ºC (41ºF to 122 ºF) in original packaging Industrial-protection rating IP55 is standard for Videojet 1710. IP65 is optional for Videojet 1710. Table A-5: Environmental Specifications *Note: When the printer is operated in an environment with elevated humidity, or with certain inks (including water sensitive inks), air dryers or other items may be required.Page 174: Ink And Make-up Fluid Capacity
Videojet 1710 Operator Manual department at 800.843.3610 (United States only), or contact the local Videojet Technologies Inc. for more information. Ink and Make-up Fluid Capacity The ink and solvent capacity of the printer are shown in Table A-6. Ink Cartridge...- Page 175 Videojet 1710 Operator Manual Note: The optimum value is 12 mm. The range is 5 to 15 mm. Note: The line speeds listed in the Table A-9 and Table A-10 on page A-9 are for 60 dpi only. Line Font...
- Page 176 Videojet 1710 Operator Manual - These are at 50 dpi Line Font Font Cal. Mid Speeds Mode Height Width m/min Table A-10: Line Speeds - 70 Microns - These are non-linear rasters - These are at 50 dpi Font Specifications and Line Speeds...
Page 177: Barcode Specifications
Videojet 1710 Operator Manual Barcode Specifications The available barcode types are shown in Table A-11. Note: Barcode specification and Data Matrix are listed in the Table A-11 and Table A-12. Barcodes run at single line speed based on height selected at 60 dpi.- Page 178 Videojet 1710 Operator Manual Data Matrix 8 x 18 8 x 32 12 x 26 12 x 36 16 x 36 16 x 48 Table A-12: Data Matrix Code Sizes (Continued) Note: The 60 Micron Nozzle is recommended to print datamatrix codes at 16 high or taller.
- Page 179 Glossary Cartridge Shaking The ink cartridge must be shaken/agitated for a period of time before it is inserted into the printer. Two methods of shaking ink cartridges are hand shaking and machine shaking. Character Set The character sets are a combination of number of different language alphabets and special text characters that are programmed in the printer.
- Page 180 Videojet 1710 Operator Manual Message Select The method to select the message from an external source and not through the keypad. External source like the Programmable Logic Controller (PLC) or a switch box. Nozzle Ink is supplied to the nozzle assembly and pushed through a small orifice.
- Page 181 (For example, expiry date). Valve The hydraulic component in the Videojet 1710 printer to control the flow of ink within the printer. Washdown A cleaning solution which cleans the printhead and removes any additional deposits of ink.